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Lower Rio Grande Valley Development Council
9-1-1 Department 
LRGVDC 9-1-1
1912 Joe Stephens AVE
Weslaco, TX 78599 
866-849-6695 (toll free) 
956-682-3481 (ask for 9-1-1)​
Business Hours
Monday - Friday
8 AM - 5 PM
​ ​

We provide

  • 9-1-1 Database Maintenance for Street Name Changes and City Annexations
  • 9-1-1 Systems & Support in Hidalgo and Willacy Counties for 18 Call Centers
  • Rural Addressing & Mapping in Collaboration with City and County Planning
  • Help with 9-1-1 Training and Outreach Events​


301 West Rail Road ST
Weslaco, Texas 78596
(956) 682 - 3481


​ Texas Regional Councils

Coordinators Meetings:

Regional 9-1-1 Advisory Meetings

Meetings are heald quarterly


Telco Meetings

quarterly meeting are held at:

Emergency Management

Homeland Security


MACC & Huricane Prep.

Key Challenges for 9-1-1 

"Same Page, Same Map, Same Sign"

  1. ​Phone locations registered in the state's confidential 9-1-1​ Database.
  2. Maps kept current so that dispatch & responders are on the same page. 
  3. Addresses for homes & businesses clearly posted and visible from the road.
  4. Street signs in place, visible, match maps, and are well maintained.
  5. Location data of emergencies automatically relayed to dispatchers & responders.
  6. 9-1-1 call transfers minimized to reduce response times and errors.  
  7. Telephone companies encouraged to notify customers of both their 9-1-1 and billing addresses.
  8. Anonymous calls minimized and malicious calls detected for the safety of responders & the public.
  9. Actual location sent to 9-1-1 for an office, floor, or building - instead of the main office address.
  10. Cell tower poor call reception or bad call location detected - and public educated about limitations.
  11. 9-1-1 Systems modernized to keep pace with wideband, network, and smart phone technologies.
  12. Identify those abusing 9-1-1 services, or using 9-1-1 without paying 9-1-1 fees, for legal action.